Enterprise
White-label branding, a 99.9% uptime SLA, dedicated support channels, and flexible billing — everything large organisations need.
What's Included
White-Label Branding
Custom logo, accent colour, brand name, and portal domain
99.9% Uptime SLA
Contractual SLA with compensation policy and incident escalation
Dedicated Support Channel
Private Slack or Microsoft Teams channel with 1-hour response SLA
Custom Billing & Contracts
Annual invoicing, purchase orders, and custom MSA
SAML 2.0 SSO
Okta, Azure AD, Google Workspace, Keycloak — learn more
Unlimited Teams & Members
No cap on teams, members, or shared link libraries
White-Label Branding
Present Webb.in as your own product. Enterprise customers can replace every occurrence of "Webb.in" branding with their own.
What you can customise
- •Brand name — Replaces "Webb.in" in the password gate page, emails, and portal title.
- •Logo — Your logo appears in the top-left of the portal and on password-protected link pages.
- •Accent colour — Primary UI colour used for buttons, badges, and highlights.
- •Custom portal domain — Serve the user portal from
links.yourcompany.cominstead ofapp.webb.in.
How to configure branding
Use the Branding API endpoint (or the Branding section in your portal settings):
PUT https://api.webb.in/api/user/branding
Authorization: Bearer <token>
Content-Type: application/json
{
"brandName": "Acme Links",
"brandLogoUrl": "https://cdn.acme.com/logo.png",
"brandAccentColor": "#0ea5e9",
"customPortalDomain": "links.acme.com"
}
Note: customPortalDomain requires DNS configuration. Contact enterprise@webb.in to set up the CloudFront distribution for your domain.
📋 SLA Guarantee
Webb.in commits to a 99.9% monthly uptime for all API and redirect services, backed by a compensation policy.
| Plan | First response time |
|---|---|
| Enterprise | 1 hour |
| Business | 4 hours |
| Pro | 24 hours |
| Free | Best effort |
Compensation policy
If monthly uptime falls below 99.9%, Enterprise customers receive a service credit of 10% of their monthly fee for each 0.1% below the threshold, up to 50% of the monthly fee.
Current status: status.webb.in
Dedicated Support Channels
Enterprise customers get a dedicated support contact reachable via a private Slack or MS Teams channel — no ticketing queue.
💬 Slack
We'll create a shared Slack Connect channel between your workspace and the Webb.in support team. Alerts and incident notifications can also be routed there.
Configure in your Enterprise settings or via the API: PUT /api/user/enterprise/config with supportSlackWebhook.
💻 Microsoft Teams
We'll set up a shared Teams channel. Provide your incoming webhook URL and we'll route Support notifications from our side.
Configure via: PUT /api/user/enterprise/config with supportTeamsWebhook.
Custom Billing & Contracts
Enterprise customers can opt out of Stripe subscriptions and instead pay via annual invoice, purchase order, or wire transfer. We also support:
- Custom Master Service Agreements (MSA)
- Data Processing Agreements (DPA) for GDPR compliance
- Multi-year pricing commitments
- Volume discounts for large user counts
To discuss pricing, email enterprise@webb.in or request a demo.
Getting Started
- 1Email enterprise@webb.in with your organisation name, team size, and use case.
- 2We'll schedule a 30-minute call to understand your requirements and walk through a live demo.
- 3We'll provide a custom quote and draft an MSA. Once signed, your account is upgraded to Enterprise within 24 hours.
- 4We set up your white-label branding, SSO, and dedicated support channel together in an onboarding call.